About Us

Our Purpose

To protect and care for our community

Our Mission

To serve our community and improve the quality of life of our residents through effective emergency response, hazard mitigation, risk reduction activities, and public engagement. 

Our Vision

Be internationally recognized as the premier fire service agency, known for our superior emergency response, innovative practices, and customer-centered organizational philosophy.

  • Emergency Response – Best trained and equipped personnel, responding quickly and effectively to emergency incidents.
  • Innovation – Utilizing the latest technology, most advanced techniques, and state-of-the-art equipment.
  • Customer Service – Organizational philosophy where community engagement is the foundation for providing exceptional service; our customers, internal and external, are always treated with respect, kindness, and dignity. 

Core Values

INTEGRITY 

We build community relationships based on trust and respect by adhering to the highest moral and ethical principles.

COMPASSION 

We exceed expectations while providing caring service through kindness and empathy.

EXCELLENCE 

We focus on continuous improvement, both individually and organizationally, to ensure delivery of the highest quality service at all times.

PROFESSIONALISM

We provide exceptional service while maintaining the highest standards in our interactions, appearance, performance, and attitude.

Core Programs of the Baytown Fire Department

  • Emergency Medical Services    
  • Fire Suppression    
  • Hazardous Materials Mitigation
  • Rescue – Basic and Technical    
  • Emergency Management    
  • Community Risk Reduction
  • Fire Investigation    
  • Marine Rescue and Shipboard Firefighting
  • Public Fire and Life Safety Education    
  • Wildland Fire Services